There is no charge for returns or exchanges of unopened merchandise; customer is only responsible for the cost of shipping the item(s) back to us (if applicable). Just email us at [email protected] and we'll provide you with return instructions. All returns and exchanges must be initiated within 30 days of receipt of your order. Refunds will be issued via the same card/payment method with which the order was placed.
If you wish to return an item more than 30 days after purchase, or if you opened a product and found it to be defective or missing pieces, please reach out to us at (630)963-0640 or at [email protected] (you can also use our online contact form) and we will do our best to assist you.